Dermawan, Widodo, Fadli Bimantara, Muhammad Isradi, and Amar Mufhidin. “Passenger Satisfaction Analysis on Bekasi Station Service Performance”. IJTI International Journal of Transportation and Infrastructure eISSN 2597-4769 pISSN 2597-4734 5, no. 01 (October 11, 2021): 36-43. Accessed December 5, 2025. http://jurnal.narotama.ac.id/index.php/ijti/article/view/1500.