Analysis Performance and Service Satisfaction of Transjakarta Bus Passengers Due to Changes in Routes (Case Study: Purpose of Pertamina Plumpang Stop Via PGC Early Route Toll - Plumpang Pertamina Becomes PGC - Cempaka Putih) - Maharani, Tia (IJTI International Journal of Transportation and Infrastructure eISSN 2597-4769 pISSN 2597-4734, 2021)