Penggunaan Teknologi Informasi, Kemudahan, dan Fitur Layanan Terhadap Minat Nasabah Dalam Menggunakan Internet Banking (Studi Pada Bank Syariah Mandiri)
Keywords:
Teknologi Informasi, Kemudahan, Fitur Layanan, Minat Nasabah Bank.
Abstract
Tujuan penelitian ini adalah untuk mengetahui apakah terdapat pengaruh antara teknologi informasi, kemudahan, dan fitur layanan terhadap nasabah dalam menggunakan internet banking.Objek dalam penelitian ini yaitu nasabah Bank Syariah Mandiri (BSM) yang menjadi pegawai Universitas Nahdlatul Ulama Surabaya (UNUSA). Dengan pertimbangan semakin berkembangnya bank-bank syariah di Indonesia.Sebanyak 155 sampel diambil dan dianalisis menggunakan SPSS 18.00.Hasil penelitian menunjukkan bahwa teknologi informasi, kemudahan dan fitur layanan berpengaruh terhadap minat nasabah dalam menggunakan internet banking.
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Latan, Hengky dan Selva Temalagi. 2013. Analisis Multivariate Teknik dan Aplikasi Menggunakan Program IBM SPSS 20.0. Bandung: ALVABETA, cv
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Martin, E. 1999. Managing Information Technology WhatManagers Need to Know (3rd ed.). New Jersey:Pearson Education International.
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O’Brian, David and Detmar Straub.2005. The Relative Importance of Perceived Ease of Use in IS Adoption: A Study of e-Commerce Adoption Journal of the association for information system, volume I, article 8,October 2005.
Pavlou, Fred, (2001), “Perceived Usefulnes, Perceived Ease of Use and User Acceptance of Information Technology”,MIS Quarterly, September.
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Warjiyo, P. 2006. Non-Cash Payments and Monetary Policy Implications in Indonesia. Di dalam: Bank Indonesia. Seminar Internasional “Toward Less Cash Society in Indonesia”; Jakarta, 17 Mei 2006 – 18 Mei 2006. Jakarta: Bank Indonesia
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Yazid, H., & Suryanto, T. (2016). An Investigation of Factors Influencing Audit Quality According to Islamic Audit: A Study for the Jakarta Islamic Index. International Journal of Economics & Business Administration (IJEBA), 4(1), 20–38.
Published
2017-02-28
Section
Articles
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