Interpersonal Relations and Task Performance : A Multi-Level Empirical Evidence from the Nigerian Police Force
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Mar 31, 2023
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Abstract
Purpose: The study draws on the social network theory to examine the influence of interpersonal relations on the task performance at the individual employee, team and divisional levels in the Nigerian Police Force.
Design/methodology/approach: The study adopted a cross sectional survey design and a sample of 556 police men was selected through the application of multi-stage sampling procedures. The data collection instrument was designed in line with the 5-point Likert scale while the instrument was validated through content validity approach and the reliability of the instrument is determined using the test-retest method.
Findings: Data were collected through the self-report of the policemen while analysis was carried out using descriptive statistics, run mean test and Chi-square test and the results indicated that interpersonal relations influence employee, team and divisional task performance in the Nigerian Police Force.
Practical implications: We recommended that instrumental ties and social communities in the fabric of the Nigerian Police Force should be promoted to further advance the critical roles of crime fighting and prevention with a view to reducing criminality in Nigeria.
Originality/value: To the best of the authors' knowledge, this research is original and adds new value to the field by being the first of its kind.
Paper type: Research paper
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References
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Ayoke, G. A., & Martha, T. A. (2022). Interpersonal relationship and employee perfromanceof selected Nigerian banks. Journal of Management and Fuzzy Systems, 1(8), 1–8. https://doi.org/doi:10.11648/jmts.2022081.11
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Brandt, M., & Jones, C. (2006). Volatility Forecasting with Range-Based EGARCH Models. Journal of Business and Economic Statistics, 24, 470–486. https://doi.org/http://dx.doi.org/10.1198/073500106000000206
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C, V. (2018). Interpersonal Relationship and organizational effectiveness. International Journal of Business Management and Leadership, 1(7), 1–5.
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Coleman, J. (1990). Foundations of Social Theory. Harvard University Press.
Colquitt, J.A. Lepine, M. J. W. (2011). Organizational Behavior. McGraw-Hill.
Court, O. T., Appiah, Z. A., & Isukuru, E. J. (2021). Social media networking of micro entrepreneurs and performance of agent banks,. African Journal of Business and Economic Development, 1(3), 14–31.
Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: an interdisciplinary review. Journal of Management, 31, 874–900.
Dambazau, A. (2014). The weatherhead center presents... Nigeria and her security challenges. Harvard International Review, 65–70.
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Dutton, J. E., & Ragins, B. R. (2007). Exploring positive relationships at work: Building a theoretical and research foundation. American Phischological Association.
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Gambetta, D. (1988). Trust: Making and breaking cooperative relations. Blackwell.
Golembiewski, R. (1995). Managing Diversity in Organization.
Granovetter, M. (1985). Economic action and social structure: The problem of embeddedness. American Journal of Sociology, 91, 481–510.
Jacob, R. O. (2004). Relationship between leadership style and employee productivity. A case study of Cadbury Nigeria PLC. Unpublishied B.Sc project work submitted to the department of the industrial relationship and personnel management, faculty of management sciences, Lagos.
Jehn, K. A., & Shah, P. P. (1997). Interpersonal relationships and task performance: An examination of mediation processes in friendship and acquaintance groups. Journal of Personality and Social Psychology, 4(72), 775–790. https://doi.org/https://doi.org/10.1037/0022-3514.72.4.775
Klopfer, P. H., & Rubenstein, D. I. (1977). The Concept Privacy and Its Biological Basis. Journal of Social Issues, 33(3), 52–65. https://doi.org/10.1111/J.1540-4560.1977.TB01882.X
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Larson, C. E., & LaFasto, F. M. J. (1989). Teamwork: What must go right/what can go wrong. Sage Publications, Inc.
Lindskold, S. (1978). Trust development, the GRIT proposal, and the effects of conciliatory acts on conflict and cooperation. Psychological Bulletin, 4(85), 772–793. https://doi.org/https://doi.org/10.1037/0033-2909.85.4.772
Linfoot, K. (2007). Forensic linguistic, first contact police interview and basic officers training, (Unpublished Doctorate Thesis). University of Florida.
Mc Gregor, O. D. (1967). The human side enterprise. Mc Graw Hill.
Mean, R., K, L., & Conroy, P. (2011a). Background Investigation, psychological screening, part 3, law and order. 58, 12–13.
Mean, R., K, L., & Conroy, P. (2011b). Hiring: Background Investigation, psychological, Part 2 law and order. 59, 20–21.
Nirea, P. V, & Tomislare, H. (2004). Interpersonal relations at work perceived by Croatian and worldwide employee and by differenct age, gender, education, hierarchy and company size groups- empirical evidence, received 25-6-2004.
Onyeonoru, I. P. (2002). Industrial sociology: An African Perspective, Ibadna. Samad Printer.
P, O. (2015). Improving Interpersonal Relationship, IOSR. Journal of Research and Method in Education (IOSR – JRMR), 5(6), 115 – 125.
Pallotti, F., & Alessandro, L. (2011). Network Influence and organizational performance. The effects of the strength and structural equivalence, University of Glassgow: European Management Journal, 389 – 403.
Poloski, N., & Tamslare. (2004). Basic Requirement for the successful implementation of the Femine leadership style in Croatian. Enterprise Management, 6, 1–2.
Tickle-Degnen, L., & Rosenthal, R. (1990). The nature of rapport and its nonverbal correlates. Psychological Inquiry, 1(4), 285–293. https://doi.org/https://doi.org/10.1207/s15327965pli0104_1
Wasserman, S., & Galaskiewicz, J. (1994). Advances in social network analysis: Research in the social andbehavioral sciences. Thousand Oaks.
Wojciszke, A., & Baryla. (2009). in worline, M.C Wrze Snlewski, A. & Rafaeli, A. Courage and work breaking routines to improve performance, in Lord, R. G, Klimoski, R. J & Kanfer, r (eds), Emotions in the work, Jossey Bass.
Aberle, H. B., Forrest, J. C., Hendrick, E. D., Judge, M. D., & Merkel., R. A. (2001). Principle of Meat Science. (4th ed.). Kendal/Hunt.
Ahmed, S. (2002). This other and other others. Economic and Society, 31(4), 558–572.
Arrow, K. (1974). Limited Knowledge and Economic Analysis. American Economic Review, 1(64), 1–10.
Ayoke, G. A., & Martha, T. A. (2022). Interpersonal relationship and employee perfromanceof selected Nigerian banks. Journal of Management and Fuzzy Systems, 1(8), 1–8. https://doi.org/doi:10.11648/jmts.2022081.11
Berscheid, E. (1994). Interpersonal relationships. Annual Review of Psychology, 45, 79–129. https://doi.org/https://doi.org/10.1146/annurev.ps.45.020194.000455
Brandt, M., & Jones, C. (2006). Volatility Forecasting with Range-Based EGARCH Models. Journal of Business and Economic Statistics, 24, 470–486. https://doi.org/http://dx.doi.org/10.1198/073500106000000206
Bromiley, P., & Gummny, L. L. (1995). Transcription cost in organisation with trust in R. Bies, B, Sheppard & R. Lewick (Ed), , Green, C. T: JAD. Research on Negotiation in Organisations.
C, V. (2018). Interpersonal Relationship and organizational effectiveness. International Journal of Business Management and Leadership, 1(7), 1–5.
C, W. M., Wrzesniewski, A., & Rafaeli, A. (2002). courage and work breaking routines to improve performance In Lord, R. C, Klimoski, R. J. & Kaufy (eds). Emotur in the work place, Jossey. Borss, A Unley Company, San Francisco.
Campbell, K. ., & Campbell, M. S. (2012). Theoretical approaches to workplace relationships: suggestions. Interpersonal Relationships.
Coleman, J. (1990). Foundations of Social Theory. Harvard University Press.
Colquitt, J.A. Lepine, M. J. W. (2011). Organizational Behavior. McGraw-Hill.
Court, O. T., Appiah, Z. A., & Isukuru, E. J. (2021). Social media networking of micro entrepreneurs and performance of agent banks,. African Journal of Business and Economic Development, 1(3), 14–31.
Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: an interdisciplinary review. Journal of Management, 31, 874–900.
Dambazau, A. (2014). The weatherhead center presents... Nigeria and her security challenges. Harvard International Review, 65–70.
Decision. (2000). Comission Decision. EUR-Lex - 32000D0532 - EN - EUR-Lex. https://eur-lex.europa.eu/legal-content/EN/ALL/?uri=celex%3A32000D0532
Dutton, J. E., & Ragins, B. R. (2007). Exploring positive relationships at work: Building a theoretical and research foundation. American Phischological Association.
Eby, L. T. de T., & Allen, T. D. (2012). The Effect on Employee Attitudes, Behavior, and Well-being. Routledge.
Gambetta, D. (1988). Trust: Making and breaking cooperative relations. Blackwell.
Golembiewski, R. (1995). Managing Diversity in Organization.
Granovetter, M. (1985). Economic action and social structure: The problem of embeddedness. American Journal of Sociology, 91, 481–510.
Jacob, R. O. (2004). Relationship between leadership style and employee productivity. A case study of Cadbury Nigeria PLC. Unpublishied B.Sc project work submitted to the department of the industrial relationship and personnel management, faculty of management sciences, Lagos.
Jehn, K. A., & Shah, P. P. (1997). Interpersonal relationships and task performance: An examination of mediation processes in friendship and acquaintance groups. Journal of Personality and Social Psychology, 4(72), 775–790. https://doi.org/https://doi.org/10.1037/0022-3514.72.4.775
Klopfer, P. H., & Rubenstein, D. I. (1977). The Concept Privacy and Its Biological Basis. Journal of Social Issues, 33(3), 52–65. https://doi.org/10.1111/J.1540-4560.1977.TB01882.X
Kramer, R. M., & Tyler, T. R. (1996). Trust in organizations: Frontiers of theory and research. Sage Publications, Inc.
Larson, C. E., & LaFasto, F. M. J. (1989). Teamwork: What must go right/what can go wrong. Sage Publications, Inc.
Lindskold, S. (1978). Trust development, the GRIT proposal, and the effects of conciliatory acts on conflict and cooperation. Psychological Bulletin, 4(85), 772–793. https://doi.org/https://doi.org/10.1037/0033-2909.85.4.772
Linfoot, K. (2007). Forensic linguistic, first contact police interview and basic officers training, (Unpublished Doctorate Thesis). University of Florida.
Mc Gregor, O. D. (1967). The human side enterprise. Mc Graw Hill.
Mean, R., K, L., & Conroy, P. (2011a). Background Investigation, psychological screening, part 3, law and order. 58, 12–13.
Mean, R., K, L., & Conroy, P. (2011b). Hiring: Background Investigation, psychological, Part 2 law and order. 59, 20–21.
Nirea, P. V, & Tomislare, H. (2004). Interpersonal relations at work perceived by Croatian and worldwide employee and by differenct age, gender, education, hierarchy and company size groups- empirical evidence, received 25-6-2004.
Onyeonoru, I. P. (2002). Industrial sociology: An African Perspective, Ibadna. Samad Printer.
P, O. (2015). Improving Interpersonal Relationship, IOSR. Journal of Research and Method in Education (IOSR – JRMR), 5(6), 115 – 125.
Pallotti, F., & Alessandro, L. (2011). Network Influence and organizational performance. The effects of the strength and structural equivalence, University of Glassgow: European Management Journal, 389 – 403.
Poloski, N., & Tamslare. (2004). Basic Requirement for the successful implementation of the Femine leadership style in Croatian. Enterprise Management, 6, 1–2.
Tickle-Degnen, L., & Rosenthal, R. (1990). The nature of rapport and its nonverbal correlates. Psychological Inquiry, 1(4), 285–293. https://doi.org/https://doi.org/10.1207/s15327965pli0104_1
Wasserman, S., & Galaskiewicz, J. (1994). Advances in social network analysis: Research in the social andbehavioral sciences. Thousand Oaks.
Wojciszke, A., & Baryla. (2009). in worline, M.C Wrze Snlewski, A. & Rafaeli, A. Courage and work breaking routines to improve performance, in Lord, R. G, Klimoski, R. J & Kanfer, r (eds), Emotions in the work, Jossey Bass.