The Preception of Trans Batam Pasenger Due to The Increase in Fuel Prices
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Jul 31, 2023
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Abstract
Purpose: The development of world transportation modes is improving. facilities and infrastructure to be able to facilitate mobilization can now be accessed anywhere. Transportation also plays a role in the development of an area because the function of transportation can also be said to be one of the supports for the economy and regional development in an area. This research wants to find out the interest of Batam residents in Trans Batam due to the increase in fuel as an alternative to the use of daily transportation modes
Design/methodology/approach: Data obtained from the results of the Trans Batam user questionnaire survey using the method of expressing preferences and using variables in the form of tariffs, timeliness, service quality, information availability, safety, comfort, cleanliness, availability of facilities, availability of routes, and interest in using Trans Batam. The survey results were then carried out a comparative analysis using a spider web model from questionnaire data that had been shared with 100 respondents.
Findings: The survey results were then conducted in a comparative analysis using a spider web model from questionnaire data that had been shared with 100 respondents. The findings are that there are improvements in performance in tariffs, service quality, and availability of facilities. Meanwhile, on timeliness, information availability, and safety, there are no significant performance changes. However, there is a decrease in performance on the comfort, cleanliness, and availability of routes. The conclusion obtained from the results of this study is that there is an increase in interest of Batam residents in Trans Batam due to the increase in fuel prices.
Research limitations/implications: Most of the data collection in the implementation of this research was carried out by distributing questionnaire links anonymously, so it is possible that there were respondents who filled them out at random so that the quality of the data was lacking.
Practical implications: Tariffs are the main factor for potential consumers in choosing public transportation modes. There are also two other factors contributing to the increasing interest of Batam residents in Trans Batam, that is the quality of service and the availability of facilities.
Originality/value: This paper is an original work.
Paper type: Research paper
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References
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Dzisi, E. K. J. & Dei, O. A., 2020. Adherence to social distancing and wearing of masks within public transportation during the COVID 19 pandemic. Transportation Research Interdisciplinary Perspectives,, pp. 7, 100191..
Fauziawati, R., Rifai, A. I., & Handayani, S. (2022). Passengers Satisfaction Analysis of Quality and Schedule of Commuter Line Service: A Case Citayam-Tebet Route. Citizen: Jurnal Ilmiah Multidisiplin Indonesia, 2(5), 833-842.
Firmansyah, F., Rifai, A. I., & Taufik, M. (2022). The Performance of Roundabouts with Traffic Signals: A Case Kadipaten Intersection, Indonesia A Case Kadipaten Intersection, Indonesia. Citizen: Jurnal Ilmiah Multidisiplin Indonesia, 2(5), 823-832.
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Kurniawan, A. N., & Rifai, A. I. (2022). Phenomena of Transportation to Work Mode Choice, Due to The Increase of Oil Prices in Indonesia: A Case Light Rail Transit Depot Project Office-Jakarta. Citizen: Jurnal Ilmiah Multidisiplin Indonesia, 2(5), 785-793.
Madigan, R. L. T., Wilbrink, M. S. A. & Merat, N., 2017. What influences the decision to use automated public transport? Using UTAUT to understand public acceptance of automated road transport systems.. Transportation research part F: traffic psychology and behaviour, , pp. 50, 55-64..
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Nurjannah, S. N., Rifai, A. I., & Akhir, A. F. (2022). Geometric Design for Relocation of National Road Sei Duri-Mempawah Section, West Kalimantan using AutoCAD® 2D. Citizen: Jurnal Ilmiah Multidisiplin Indonesia, 2(5), 692-702.
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Patel, D., Narmawala, Z., Tanwar, S. & Singh, P. K., 2019. A systematic review on scheduling public transport using IoT as a tool. Smart innovations in communication and computational sciences,, pp. 39-48.
Pelangie, K. R., Rifai, A. I., & Yudhistira, P. (2022). Services Analysis of Pedestrian Facility in Office and Business Area: Case Study Jalan Wahid Hasyim, Jakarta. Citizen: Jurnal Ilmiah Multidisiplin Indonesia, 2(5), 804-814.
Pratama, A., Rifai, A. I., & Thole, J. (2022). The Analysis of Pedestrian Service in Railway Station Area: A Case Tanah Abang Station, Jakarta A Case Tanah Abang Station, Jakarta. Citizen: Jurnal Ilmiah Multidisiplin Indonesia, 2(5), 794-803.
R. R., 2018. Analysis of Public Transportation Rates Based on Vehicle Operating Costs and Willingness To Pay (Case Study: Public Transportation on the Kuantan Bay–Pekanbaru Route). JOURNAL OF PLANNING, SCIENCE AND TECHNOLOGY (JUPERSATEK),, Volume 1(1), pp. 144-166..
Rachmawati, I. K. et al., 2020. ollaboration Technology Acceptance Model, subjective norms and personal innovations on buying interest online. International Journal of Innovative Science and Research Technology, , p. 5(11)..
Rahayu, A. J., Rifai, A. I., & Akhir, A. F. (2022). The Phenomena of On-Street Parking at Kadipaten Traditional Market, West Java. Citizen: Jurnal Ilmiah Multidisiplin Indonesia, 2(5).
Rasay, H. & Golmohammadi, A., 2020. Modeling and Analysis of Incremental Quantity Discounts in Transportation Costs for Common Economic Lot Size Problems.. Journal of Iranian management studies, p. 13 (1).
Retnoningtyas, D. A. & Handayeni, K. D. M. E., 2021. Study of Public Transportation Preferences in Kediri City with an IPA (Importance Performance Analysis) Approach. Its Engineering Journal, , pp. 9(2), E186-E192..
Ridwan, T. M., 2017. Medium Bus Transport Passenger Fare Determination Study (Lhokseumawe-Bireuen Route Case Study).. Journal Terrace, pp. 3(2), 128-137..
Rifai, A. I. (2022). Implementasi Building Information Modelling pada Rehabilitasi dan Rekonstruksi Jalan Pasca Bencana Liquefaksi. Prosiding HPJI (Himpunan Pengembangan Jalan Indonesia), 10-10.
Rifai, A. I. & Fajriliani, Y. I., 2020. Analysis of Passenger Satisfaction Level of Service And Facilities of Electric Rail Train (KRL) Commuter Line Route Bekasi-Manggarai. Journal of World Conference (JWC), 2(2), pp. 126-135.
Rifai, A. I. et al., 2015. The data mining applied for the prediction of highway roughness due to overloaded trucks. International Journal of Technology, 6(5), pp. 751-761..
Rifai, A. I. et al., 2022. Evaluation of Selection of Public Transport Mode Corridor Blok M–Bundaran Hotel Indonesian in the New Normal Era with Stated Preference. IJEBD International Journal Of Entrepreneurship And Business Development eISSN 2597-4785 pISSN 2597-4750,, pp. 5(4), 792-805..
Rifai, A. I., Hadiwardoyo, S. P., Correia, A. G. & Pereira, P. A. U. L. O., 2016. Genetic Algorithm Applied for Optimization of Pavement Maintenance under Overload Traffic: Case Study Indonesia National Highway. s.l., Trans Tech Publications Ltd., pp. 369-378.
Rosa, A. & Widad, A., 2017. Factors That Distinguish Consumer Decisions Using Intra-City Transportation Services (Case Studies of Conventional and Online-Based Public Transportation). Sriwijaya Journal of Management and Business, pp. 15(3), 164-172..
Sembada, M. T. H. S. & Setyono, D. A., 2020. Factors That Influence People's Preferences in Using The Jakarta City Mass Rapid Transit (MRT) Mode. Journal of Urban and Regional Planning,, pp. 12(2), 60-69..
Sembada, M. T., Hariyani, S. & Setyono, D. A., 2020. Factors That Influence People's Preferences in Using The Jakarta City Mass Rapid Transit (MRT) Mode. Journal of Urban and Regional Planning, pp. 12(2), 60-69..
Sert, E., Osmanli, N., Eruc, R. & Mevlüt, U. Y. A. N., 2017. Determination of Transportation Networks Base on The Optimal Public Transportation Policy Using Spatial And Network Analysis Methods: A Case Of The Konya, TURKEY.. International Journal of Engineering and Geosciences,, pp. 2(1), 27-34..
Setiawan, D. V., 2018. The impact of brand image, service quality, and sales promotion on customer repurchase intention through customer satisfaction at Tokopedia in Surabaya. Doctoral dissertation, Widya Mandala Catholic University Surabaya.
Sony, S., Rifai, A. I., & Handayani, S. (2022). The Effectiveness Analysis of Bus Rapid Transit Services (A Case Trans Semarang, Indonesia). Citizen: Jurnal Ilmiah Multidisiplin Indonesia, 2(5), 712-719.
Stefanus, S., Rifai, A. I., & Nasrun, N. (2022). Implementation Autocad® Civil 3D for Horizontal Alignment Design of Indramayu-Jatibarang Highways. Citizen: Jurnal Ilmiah Multidisiplin Indonesia, 2(5), 739-747.
Suhaily, L. & Soelasih, Y., 2017. What effects repurchase intention of online shopping.. International Business Research, pp. 10(12), 113-122..
Van Lierop, D., Badami, M. G. & El-Geneidy, A. M., 2018. What influences satisfaction and loyalty in public transport? A review of the literature.. Transport Reviews,, pp. 38(1), 52-72..
Wong, R. C. P. et al., 2018. Public transport policy measures for improving elderly mobility.. Transport policy, pp. 63, 73-79..
Yuliana, W. & Febriyani, E., 2018. The Effect of Service Quality and Tariffs on The Interest in Buying Bus Passengers Damri Bandung City Transportation Unit. Journal of Management Economics,, pp. 4(1), 19-28..
Yulisetiarini, D. & Prahasta, Y. A., 2019. The effect of price, service quality, customer value, and brand image on customers satisfaction of telkomsel cellular operators in east Java Indonesia.
Zulfa, N., Rifai, A. I., & Taufik, M. (2022). Road Geometric Design used AutoCAD® Civil 3D: A Case Study Jalan Campaka-Wanaraja Garut, Indonesia. Citizen: Jurnal Ilmiah Multidisiplin Indonesia, 2(5), 843-850.
Aldenius, M., 2018. Influence of public bus transport organisation on the introduction of renewable fuel. Research in Transportation Economics,, pp. 69, 106-115..
Arifin, A., & Rifai, A. I. (2022). Geometric Design of Upper Cisokan Hydroelectric Power Plant Access Road with AutoCAD® Civil 3D (STA 3+ 000-STA. 4+ 800). Citizen: Jurnal Ilmiah Multidisiplin Indonesia, 2(5), 851-858
Asadulhaq, S. P., Rifai, A. I., & Handayani, S. (2022). Passenger Occupancy Phenomena of Trans Jakarta due to COVID-19: A Case Corridor X (2019-2021). Citizen: Jurnal Ilmiah Multidisiplin Indonesia, 2(5), 766-775.
Azali, I., Gunanto, E. Y. A. & Nugroho, S. B. M., 2018. Consumer Preference towards Public Transportation (Semarang City Bus Rapid Transit (BRT) Case Study).. Media Economics And Management,, p. 33(1)..
Azman, A. H. et al., 2020. Assessing the safety of express bus from passengers' perspective.. In IOP Conference Series: Materials Science and Engineering, pp. Vol. 932, No. 1, p. 012129)..
Christine, C., Rifai, A. I., & Handayani, S. (2022). Level of Service Evaluation of Pedestrian Facility in Tourism Area: Case Study Jalan Braga, Bandung. Citizen: Jurnal Ilmiah Multidisiplin Indonesia, 2(5), 748-756.
Dzisi, E. K. J. & Dei, O. A., 2020. Adherence to social distancing and wearing of masks within public transportation during the COVID 19 pandemic. Transportation Research Interdisciplinary Perspectives,, pp. 7, 100191..
Fauziawati, R., Rifai, A. I., & Handayani, S. (2022). Passengers Satisfaction Analysis of Quality and Schedule of Commuter Line Service: A Case Citayam-Tebet Route. Citizen: Jurnal Ilmiah Multidisiplin Indonesia, 2(5), 833-842.
Firmansyah, F., Rifai, A. I., & Taufik, M. (2022). The Performance of Roundabouts with Traffic Signals: A Case Kadipaten Intersection, Indonesia A Case Kadipaten Intersection, Indonesia. Citizen: Jurnal Ilmiah Multidisiplin Indonesia, 2(5), 823-832.
Gunawan, R. Y., Rifai, A. I., & Irianto, M. A. (2022). AutoCAD® 2D for Geometric Design of Terbanggi Besar–Pematang Panggang Highway (Sta. 28+ 650–Sta. 53+ 650). Citizen: Jurnal Ilmiah Multidisiplin Indonesia, 2(5), 757-765.
Hariani, M. L., Santoso, I. & Wibowo, S. S., 2020. Policy Analysis of Tariff Structure and Its Effect on the Amount of Subsidies (Case Study: TransJakarta). Journal of Infrastructure & Facility Asset Management, , p . 4(3).
Iclodean, C. C. N. &. V. B. O., 2020. Autonomous shuttle bus for public transportation: A review.. Energies, pp. 13(11), 2917..
Kurniawan, A. N., & Rifai, A. I. (2022). Phenomena of Transportation to Work Mode Choice, Due to The Increase of Oil Prices in Indonesia: A Case Light Rail Transit Depot Project Office-Jakarta. Citizen: Jurnal Ilmiah Multidisiplin Indonesia, 2(5), 785-793.
Madigan, R. L. T., Wilbrink, M. S. A. & Merat, N., 2017. What influences the decision to use automated public transport? Using UTAUT to understand public acceptance of automated road transport systems.. Transportation research part F: traffic psychology and behaviour, , pp. 50, 55-64..
Maharama, A. R. & Kholis, N., 2018. The influence of trust, convenience and risk perception on Gojek's service purchase decisions in Semarang City mediated by buying interest as an intervening variable. Journal of Economics and Business, pp. 19(2), 203-213..
Novansa, H. & Ali, H., 2017. Purchase decision model: Analysis of brand image, brand awareness and price (Case study SMECO Indonesia SME products).. Saudi Journal of Humanities and Social Sciences,, pp. 2(8), 621-632..
Nurfauziah, S. F. & Hamdani, N. A., 2021. The Influence of Social Media Against Interest in Buying Kopilogi Products.. Business Innovation and Entrepreneurship Journal, pp. 3(1), 75-83..
Nurjannah, S. N., Rifai, A. I., & Akhir, A. F. (2022). Geometric Design for Relocation of National Road Sei Duri-Mempawah Section, West Kalimantan using AutoCAD® 2D. Citizen: Jurnal Ilmiah Multidisiplin Indonesia, 2(5), 692-702.
Nurlukman, A. D., Fadli, Y. & Dzulham, A. S., 2020. Satisfaction Impact of Transjakarta Integrated Transportation System Quality Services.. Journal of Physics: Conference Series, pp. Vol. 1477, No. 7, p. 072014.
Pandjaitan, D. R. H., 2019. AN ANALYSIS OF BRAND AWARENESS INFLUENCE ON PURCHASE INTENTION IN BANDAR LAMPUNG CITY'S ONLINE TRANPORTATION SERVICE (Study on Y Generation Consumers).. Economics and Business Solutions Journal,, pp. 3(2), 1-14..
Patel, D., Narmawala, Z., Tanwar, S. & Singh, P. K., 2019. A systematic review on scheduling public transport using IoT as a tool. Smart innovations in communication and computational sciences,, pp. 39-48.
Pelangie, K. R., Rifai, A. I., & Yudhistira, P. (2022). Services Analysis of Pedestrian Facility in Office and Business Area: Case Study Jalan Wahid Hasyim, Jakarta. Citizen: Jurnal Ilmiah Multidisiplin Indonesia, 2(5), 804-814.
Pratama, A., Rifai, A. I., & Thole, J. (2022). The Analysis of Pedestrian Service in Railway Station Area: A Case Tanah Abang Station, Jakarta A Case Tanah Abang Station, Jakarta. Citizen: Jurnal Ilmiah Multidisiplin Indonesia, 2(5), 794-803.
R. R., 2018. Analysis of Public Transportation Rates Based on Vehicle Operating Costs and Willingness To Pay (Case Study: Public Transportation on the Kuantan Bay–Pekanbaru Route). JOURNAL OF PLANNING, SCIENCE AND TECHNOLOGY (JUPERSATEK),, Volume 1(1), pp. 144-166..
Rachmawati, I. K. et al., 2020. ollaboration Technology Acceptance Model, subjective norms and personal innovations on buying interest online. International Journal of Innovative Science and Research Technology, , p. 5(11)..
Rahayu, A. J., Rifai, A. I., & Akhir, A. F. (2022). The Phenomena of On-Street Parking at Kadipaten Traditional Market, West Java. Citizen: Jurnal Ilmiah Multidisiplin Indonesia, 2(5).
Rasay, H. & Golmohammadi, A., 2020. Modeling and Analysis of Incremental Quantity Discounts in Transportation Costs for Common Economic Lot Size Problems.. Journal of Iranian management studies, p. 13 (1).
Retnoningtyas, D. A. & Handayeni, K. D. M. E., 2021. Study of Public Transportation Preferences in Kediri City with an IPA (Importance Performance Analysis) Approach. Its Engineering Journal, , pp. 9(2), E186-E192..
Ridwan, T. M., 2017. Medium Bus Transport Passenger Fare Determination Study (Lhokseumawe-Bireuen Route Case Study).. Journal Terrace, pp. 3(2), 128-137..
Rifai, A. I. (2022). Implementasi Building Information Modelling pada Rehabilitasi dan Rekonstruksi Jalan Pasca Bencana Liquefaksi. Prosiding HPJI (Himpunan Pengembangan Jalan Indonesia), 10-10.
Rifai, A. I. & Fajriliani, Y. I., 2020. Analysis of Passenger Satisfaction Level of Service And Facilities of Electric Rail Train (KRL) Commuter Line Route Bekasi-Manggarai. Journal of World Conference (JWC), 2(2), pp. 126-135.
Rifai, A. I. et al., 2015. The data mining applied for the prediction of highway roughness due to overloaded trucks. International Journal of Technology, 6(5), pp. 751-761..
Rifai, A. I. et al., 2022. Evaluation of Selection of Public Transport Mode Corridor Blok M–Bundaran Hotel Indonesian in the New Normal Era with Stated Preference. IJEBD International Journal Of Entrepreneurship And Business Development eISSN 2597-4785 pISSN 2597-4750,, pp. 5(4), 792-805..
Rifai, A. I., Hadiwardoyo, S. P., Correia, A. G. & Pereira, P. A. U. L. O., 2016. Genetic Algorithm Applied for Optimization of Pavement Maintenance under Overload Traffic: Case Study Indonesia National Highway. s.l., Trans Tech Publications Ltd., pp. 369-378.
Rosa, A. & Widad, A., 2017. Factors That Distinguish Consumer Decisions Using Intra-City Transportation Services (Case Studies of Conventional and Online-Based Public Transportation). Sriwijaya Journal of Management and Business, pp. 15(3), 164-172..
Sembada, M. T. H. S. & Setyono, D. A., 2020. Factors That Influence People's Preferences in Using The Jakarta City Mass Rapid Transit (MRT) Mode. Journal of Urban and Regional Planning,, pp. 12(2), 60-69..
Sembada, M. T., Hariyani, S. & Setyono, D. A., 2020. Factors That Influence People's Preferences in Using The Jakarta City Mass Rapid Transit (MRT) Mode. Journal of Urban and Regional Planning, pp. 12(2), 60-69..
Sert, E., Osmanli, N., Eruc, R. & Mevlüt, U. Y. A. N., 2017. Determination of Transportation Networks Base on The Optimal Public Transportation Policy Using Spatial And Network Analysis Methods: A Case Of The Konya, TURKEY.. International Journal of Engineering and Geosciences,, pp. 2(1), 27-34..
Setiawan, D. V., 2018. The impact of brand image, service quality, and sales promotion on customer repurchase intention through customer satisfaction at Tokopedia in Surabaya. Doctoral dissertation, Widya Mandala Catholic University Surabaya.
Sony, S., Rifai, A. I., & Handayani, S. (2022). The Effectiveness Analysis of Bus Rapid Transit Services (A Case Trans Semarang, Indonesia). Citizen: Jurnal Ilmiah Multidisiplin Indonesia, 2(5), 712-719.
Stefanus, S., Rifai, A. I., & Nasrun, N. (2022). Implementation Autocad® Civil 3D for Horizontal Alignment Design of Indramayu-Jatibarang Highways. Citizen: Jurnal Ilmiah Multidisiplin Indonesia, 2(5), 739-747.
Suhaily, L. & Soelasih, Y., 2017. What effects repurchase intention of online shopping.. International Business Research, pp. 10(12), 113-122..
Van Lierop, D., Badami, M. G. & El-Geneidy, A. M., 2018. What influences satisfaction and loyalty in public transport? A review of the literature.. Transport Reviews,, pp. 38(1), 52-72..
Wong, R. C. P. et al., 2018. Public transport policy measures for improving elderly mobility.. Transport policy, pp. 63, 73-79..
Yuliana, W. & Febriyani, E., 2018. The Effect of Service Quality and Tariffs on The Interest in Buying Bus Passengers Damri Bandung City Transportation Unit. Journal of Management Economics,, pp. 4(1), 19-28..
Yulisetiarini, D. & Prahasta, Y. A., 2019. The effect of price, service quality, customer value, and brand image on customers satisfaction of telkomsel cellular operators in east Java Indonesia.
Zulfa, N., Rifai, A. I., & Taufik, M. (2022). Road Geometric Design used AutoCAD® Civil 3D: A Case Study Jalan Campaka-Wanaraja Garut, Indonesia. Citizen: Jurnal Ilmiah Multidisiplin Indonesia, 2(5), 843-850.