The Influence of Leadership Style, Workload, and Work Stress on Employee Performance in the Secret and Public Order Section Operational Section and Control of Polisi Pamong Praja Unit in East Java Province in Surabaya

Abstract

Purpose: Human Resources are the most important thing in the organization, so that the company's activities can run well, as well as efforts to carry out all organizational activities to the maximum extent possible so that employee performance increases. The factor that needs to be considered is the leadership style, this is important because it is one of the components that affect performance. The second factor is the workload that is not in accordance with the work that should be done by other parts, in the end they are passive in responding to work. Work stress also affects employees who work hand in hand at work that is not actually part of their job, employees become ineffective in doing their jobs. This study aims to determine the effect of leadership style, workload and work stress on the performance of employees.

Design/methodology/approach: This type of research uses a quantitative approach.

Findings: The results of this study indicate that leadership style has a negative and insignificant effect on employee performance; workload has a positive and significant effect on employee performance. The influence of leadership style, workload and work stress has a positive and significant effect on performance.

Research limitations/implications: The scope used in this study only covers one area in the Unit Polisi Pamong Praja of East Java Province which is not too large and broad, so the research results cannot be generalized to the wider population. In addition, this study only produced data from a questionnaire instrument based on the perceptions of the respondent’s answers.

Originality/value: This paper is original.

Paper type: a Research Paper