THE INFLUENCE OF COMPETENCE   JOB STRESS  AND WORKLOAD THROUGH JOB SATISFACTION ON EMPLOYEE PERFORMANCE  (Case Study at PT. Serasi Shipping Indonesia, East Kalimantan Province)

Titin Ruliana

doi:10.29138/ijebd.v7i2.2705

Titin Ruliana Accounting Department, University of 17 Agustus 1945 Samarinda

DOI: https://doi.org/10.29138/ijebd.v7i2.2705

Keywords: Competency, Stress, Workload, Satisfaction, Performance

Abstract

Purpose: The purpose of this research is to determine and analyze the influence of competence, work stress, and workload on employee performance through employee job satisfaction as a moderating variable.

Design/methodology/approach: quantitative research with a correlational approach. The population and sample of this research are all employees of pt. Serasi shipping Indonesia, east Kalimantan province, totaling 41 people. Data analysis uses partial least squares.

Findings: competency research results, work stress, and workload have a significant effect on employee job satisfaction. Competence and work stress do not have a significant effect on employee performance. Workload and job satisfaction have a significant effect on employee performance. Competence, work stress, and workload have a significant indirect effect on employee performance with job satisfaction as a moderating variable pt. Serasi shipping indonesia, east kalimantan province.