Optimizing Employee Performance
: The Influence of Emotional Intelligence, Competence, and Career Development
Abstract
Purpose: This study is aimed at analyzing the influence of emotional intelligence, competence, and career development on employee performance at UPTD PSDA WS Cimanuk-Cisanggarung.
Design/methodology/approach: The study applied a quantitative research survey approach, involving 75 ASN and Non-ASN employees.
Findings: The findings of this research paper indicate that emotional intelligence (t-value = 4.710 > t-table = 1.946, Sig. = 0.000 < 0.05), competence (t-value = 3.244 > t-table = 1.946, Sig. = 0.002 < 0.05), and career development (t-value = 4.724 > t-table = 1.946, Sig. = 0.000 < 0.05) all have a positive and significant influence on employee performance. Among these factors, career development exhibits the strongest influence.
Research limitations/implications: The scope of this research is restricted to a sample of employees at UPTD PSDA WS Cimanuk-Cisanggarung, therefore the results may not be generalizable to other organizations. In addition, this study examines uses three independent variables without considering other factors that may also affect employee performance.
Practical implications: This study provides recommendations for UPTD PSDA WS Cimanuk-Cisanggarung to provide more equitable career development opportunities, improve training programs, and strengthen emotional intelligence in the work environment to improve overall employee performance.
Originality/value: This research offers a comprehensive understanding of the significance of emotional intelligence, competence, and career development in enhancing employee performance, particularly within Indonesia’s public sector organizations.
Paper type: Research paper
Downloads
References
Afandi, P. (2018). Manajemen sumber daya manusia. Teori, Konsep dan Indikator. Riau: Zanafa Publishing
Anggraeny, H. D., Lahdji, A., & Faridatul, W. (2020). Kecerdasan Emosional: Implikasi terhadap Kinerja Perawat di Rumah Sakit Banyumanik Semarang., . MEDICA ARTERIANA (MED-ART), 2(2).
Aurellia, R. P., Noviani, H., & Nurdiana, E. (2024). The Key to Operational Success: Analysis of the Influence of Work Motivation and Competence on Employee Performance at Surya Agung Jaya. International Journal of Social Service and Research, 4(5), 1329–1338.
Barati, M., Taheri-Kharameh, Z., Farghadani, Z., & Rásky, É. (2019). Validity and reliability evaluation of the persian version of the heart failure-specific health literacy scale. International Journal of Community Based Nursing and Midwifery, 7(3), 222–230. https://doi.org/10.30476/IJCBNM.2019.44997
Goleman, D. (2024). Kecerdasan emosional: Mengapa EI lebih penting daripada IQ. . PT Gramedia Pustaka Utama.
Husni, I. N. P. D. (2023). Pengaruh Kecerdasan Emosional Dan Kecerdasan Spiritual Terhadap Kinerja Karyawan Pada PT. Indomarco Prismatama Makassar. . Jurnal Ilmiah Bongaya (JIB), 7(1), 11–20.
Irmayanti, Alyas, Rahim, S. (2021). K?nerja Pegawa? B?dang Pengelolaan Sumber Daya A?r (Psda) Pada D?nas Pekerjaan Umum D? Kabupaten Enrekang. Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP). 2(2), 560-574
Javaid, Z. K., Mubashar, M., Mahmood, K., Noor, A., Javed, N., Akhtar, K., & Ali, A. L. (2024). Effect of Emotional Intelligence and Self-concept on Academic Performance: A Systematic Review of Cross-Cultural Research. Bulletin of Business and Economics (BBE), 13(2), 189–199. https://doi.org/10.61506/01.00315
Jena, L. K. (2022). Does workplace spirituality lead to raising employee performance? The role of citizenship behavior and emotional intelligence. International Journal of Organizational Analysis, 30(6), 1309–1334. https://doi.org/10.1108/IJOA-06-2020-2279
Junita, B., Subagja, I. K., & Hakim, A. (2022). The Effect of Organizational Culture and Emotional Intelligence on Employee Performance of Bri Bank Kalimalang Branch Office through Job Satisfaction. International Journal of Advances in Engineering and Management (IJAEM), 4(4).
Kusdi, M. (2017). Pengaruh pengembangan karir dan sistem insentif terhadap kinerja karyawan. . Jurnal Manajemen, 9(2).
Mangkunegara, A. (2017). Evaluasi kinerja SDM. . PT Refika Aditama.
Marwansyah. (2019). Manajemen sumber daya manusia. Edisi Kedua. Bandung: Alfabeta
Mukhlisa, P., Yohenda, S., Yanti, U., & Yarni, L. (2024). Kecerdasan Emosional/Emotional Intelligence (EQ). Atmosfer: Jurnal Pendidikan, Bahasa, Sastra, Seni, Budaya, dan Sosial Humaniora, 2(1), 115-127. https://doi.org/10.59024/atmosfer.v2i1.656
Moeheriono. (2012). Pengukuran kinerja berbasis kompetensi. . Rajawali Pers.
Nhan Le Thi Kim, N. L. T. K. (2024). The Impact of Emotional Intelligence and Transformational Leadership on Organizational Culture and Employee Performance in the Banking Industry in Vietnam. GLOBAL BUSINESS FINANCE REVIEW, 29(4), 158–168. https://doi.org/10.17549/gbfr.2024.29.4.158
Sholihah, H., Karomah, N., Sari, H., & Triiswanto, D. (2024). Evaluasi dan strategi peningkatan kinerja sumber daya manusia (SDM) melalui pelatihan dan pengembangan kompetensi karyawan. Gudang Jurnal Multidisiplin Ilmu, 2(10), 115-119. https://doi.org/10.59435/gjmi.v2i10.965
Sutrisno. (2017). Manajemen sumber daya manusia (Edisi ke-5). Penerbit Kencana.
Panyiwi Kessi, A. M., Suwardi, W. Z., Mukhtar, A., Asmawiyah, A., & Pratiwi AR, D. (2022). Islamic Leadership, Emotional Intelligence, and Spiritual Intelligence on Passion of Work and Performance. Golden Ratio of Human Resource Management, 2(1), 15–26. https://doi.org/10.52970/grhrm.v2i1.87
Prentice, C., Wong, I. A., & Lin, Z. (CJ). (2023). Artificial intelligence as a boundary-crossing object for employee engagement and performance. Journal of Retailing and Consumer Services, 73, 103376. https://doi.org/10.1016/j.jretconser.2023.103376
Ranto, D. W. P. (2024). Strategi peningkatan kinerja karyawan sebagai upaya peningkatan kinerja organisasi: Systematic literature review. Jurnal E-Bis: Ekonomi-Bisnis, 8(1), 1-12. https://doi.org/10.37339/e-bis.v8i1.1283
Rohida, L. (2018). Pengaruh era revolusi industri 4.0 terhadap kompetensi sumber daya manusia. Jurnal Manajemen Dan Bisnis Indonesia, 6(1), 114-136
Room, I. A., Hakim, L., & Burhanuddin. (2023). Pengaruh Penilaian Kinerja Terhadap Produktivitas Kerja Pegawai pada Kantor Kecamatan Ujung Bulu Kabupaten Bulukumba. Jurnal Kimap, 4(1), 219-232. Diambil dari https://journal.unismuh.ac.id/index.php/kimap/index
Wibowo. 2018. Manajemen Kinerja. Jakarta: PT RajaGrafindo Persada.
Copyright (c) 2025 IJEBD (International Journal of Entrepreneurship and Business Development)
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
