The Influence of Appraiser Competence, Appraiser Professional Education, and Technological Adaptability on Appraiser Career Development in the Digital Era at KJPP Firman Azis and Partners in West Java
Abstract
Purpose: This study aims to analyse the influence of appraiser competence, professional appraisal education, and technological adaptability on career development in the era of digital transformation at KJPP Firman Azis dan Rekan.
Design/methodology/approach: This research employs a quantitative approach with an explanatory research design. Primary data were collected through structured questionnaires using a Likert scale and analysed using multiple linear regression supported by classical assumption tests.
Findings: The results indicate that appraiser competence and technological adaptability have a positive and significant effect on career development. Professional appraisal education also contributes positively, both partially and simultaneously.
Research limitations/implications: This study is limited to a single public appraisal firm, which may restrict the generalisability of the findings to similar organisational contexts.
Practical implications: The findings suggest that management should strengthen digital competencies and professional education programs to enhance sustainable career development in the digital era.
Originality/value: This study integrates human capital theory and digital transformation perspectives within the context of the appraisal profession in Indonesia.
Paper type: Research paper
Downloads
References
Anggraini, D. (2022). Pengaruh sertifikasi profesi terhadap pengembangan karier penilai di Indonesia. Jurnal Profesi Penilai Indonesia, 6(2), 101–115.
Baur, A. W., Hirsch, B., & Wienert, J. (2022). Machine learning in automated valuation models: Accuracy and efficiency improvements. Journal of Real Estate Research, 44(3), 321–345.
Becker, G. S. (1993). Human capital: A theoretical and empirical analysis, with special reference to education (3rd ed.). University of Chicago Press.
Blanka, C. (2022). Digital competence and professional performance in the era of digital transformation. International Journal of Digital Economy, 4(2), 89–104.
Bourlakis, M., Maglaras, G., & Aktas, E. (2023). Technostress and employee performance in digitally transformed organizations. Information Systems Management, 40(1), 15–28.
Cosa, A., & Torelli, R. (2024). Flexible performance management in digital workplaces: The role of adaptability. Human Resource Development Review, 23(1), 55–72.
De la Hoz-Ruiz, J., Martínez, L., & Gómez, P. (2025). Digital social capital and professional reputation in online collaborative environments. Technological Forecasting and Social Change, 198, 122345.
Díaz-Arancibia, E., Muñoz, D., & Salazar, J. (2024). Technological adaptability and workforce readiness in the digital era. Journal of Organizational Change Management, 37(2), 210–228.
El Jaouhari, A. (2024). Digital valuation systems and transformation of appraisal practices. Property Management Journal, 42(1), 67–83.
Gao, Z. (2022). Big data analytics in real estate valuation: A spatial heterogeneity approach. Journal of Real Estate Analytics, 9(2), 134–150.
Guerra, A., Ribeiro, N., & Gomes, D. (2023). Digital talent management and career development in the digital economy. European Management Journal, 41(4), 589–601.
Jafary, A. (2024). Deep learning applications in automated valuation models for real estate appraisal. Journal of Property Valuation and Investment, 18(1), 25–41.
Kasim, R., Abdullah, M., & Yusof, N. (2024). Skill gaps and digital readiness in professional service firms. Journal of Business and Digital Transformation, 7(1), 77–95.
Kraus, S., Palmer, C., Kailer, N., Kallinger, F., & Spitzer, J. (2021). Digital transformation in business and management research: An overview of the current status quo. International Journal of Information Management, 63, 102364.
Krämer, J., Wagner, M., & Seidel, S. (2023). Spatial data integration in automated valuation models for real estate markets. Computers, Environment and Urban Systems, 95, 101845.
Kumar, V. (2024). Digital literacy and productivity in technology-driven organizations. Journal of Digital Business Research, 11(1), 1–14.
Kummerow, M., & Chan, E. H. W. (2022). Automated valuation models and big data in property valuation practice. Pacific Rim Property Research Journal, 28(2), 120–138.
Lestari, R., & Haryono, S. (2021). Pengaruh pendidikan dan pelatihan terhadap pengembangan karier karyawan. Jurnal Manajemen Sumber Daya Manusia, 15(1), 45–56.
Nikou, S., & Economides, A. A. (2022). Digital literacy and perceived ease of use in technology adoption. Computers & Education, 176, 104359.
Numan, M. (2024). Algorithmic transparency and AI interpretability in property valuation. Journal of Artificial Intelligence in Real Estate, 5(1), 12–29.
PT Huu, N., Tran, Q., & Nguyen, T. (2023). Digital autonomy and innovative work behavior in the digital workplace. Asia Pacific Journal of Management, 40(3), 755–773.
RICS. (2023). Global valuation standards and digital transformation report. Royal Institution of Chartered Surveyors.
Santoso, B., & Prasetyo, A. (2023). Digital literacy in the Indonesian property sector: Challenges and opportunities. Jurnal Properti Indonesia, 9(2), 88–102.
Syarkani, A. (2025). Organizational agility and employee resistance in digital transformation contexts. Jurnal Manajemen dan Transformasi Digital, 3(1), 1–15.
Toprakli, A., Demir, E., & Yilmaz, S. (2024). AI-based valuation models versus traditional valuation approaches: A comparative study. Journal of Real Estate Technology, 10(2), 140–158.
Vial, G. (2021). Understanding digital transformation: A review and research agenda. Journal of Strategic Information Systems, 30(2), 101641.
Copyright (c) 2026 IJEBD (International Journal of Entrepreneurship and Business Development)
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
.png){kind=small}
