Alignment of Knowledge Management and Performance Management System (Case Study: PT.X)

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Atikah Aghdhi Pratiwi

Abstract



  1. Purpose: Improve company’s performance by capturing critical knowledges of employee in each Department.


    Design/methodology/approach: Knowledge audit is used to capture the knowledge database, and Analytical Hierarchy Process (AHP) is used to obtain critical knowledge.


    Findings: The results show that there are 30 points knowledges with 3 critical knowledges in the Department of Production.


    Research limitations/implications: The study focused only on E-Print product, especially for Department of Production.


    Practical implications: Knowledge is one of intangible assets in a company. Aligning knowledge with performance management system will support the company to achieve it’s goaals and the sustainability of the company.  


    Paper type: This paper can be categorized as case study paper.



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