Alignment of Knowledge Management and Performance Management System (Case Study: PT.X)
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Abstract
Purpose: Improve company’s performance by capturing critical knowledges of employee in each Department.
Design/methodology/approach: Knowledge audit is used to capture the knowledge database, and Analytical Hierarchy Process (AHP) is used to obtain critical knowledge.
Findings: The results show that there are 30 points knowledges with 3 critical knowledges in the Department of Production.
Research limitations/implications: The study focused only on E-Print product, especially for Department of Production.
Practical implications: Knowledge is one of intangible assets in a company. Aligning knowledge with performance management system will support the company to achieve it’s goaals and the sustainability of the company.
Paper type: This paper can be categorized as case study paper.
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